Drain Genie Plumbing ServicesDrain Genie Plumbing Services
5 Stars - Based on 74 User Reviews
Drain Genie Plumbing ServicesDrain Genie Plumbing Services
5 Stars - Based on 1057 User Reviews
Sam DiazSam Diaz

I was looking to repipe my house and they came highly recommended. I still went with the idea that my house would be a mess but I was very impressed. They were very clean, organized, and fast. They completed the piping for my house in one day. A couple days after someone else case to do the drywall and he also did a great job. Again, he was quick and super clean. There was no dust or anything when I came home. I am very please with the service they provided and will recommend them to anyone.

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arlene m.arlene m.

It was Mother's Day weekend, my mother-in-law was visiting from out of town, and the all the boys had a date to watch Dr. Strange. At the worst time, the... Read More

Liz ArmatoLiz Armato

AMAZING service! I have used these guys since I bought my house ten years ago and have always received quality work at a very fair price. Thanks again, Charles&Charles! And thank you, John, for putting together a great team that consistently provides your customers with the best service from the initial phone call through completion of the job. I highly recommend Drain Genie 😃

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Crystal TennCrystal Tenn

This company is the best! We left a message on the online chat at 2AM and they called us back at 8am since it wasn't an emergency (our shower valve broke and we turned off the water in the house so no leak). Adrian came on time during the estimated time window (11:30am-12:30PM) and was super kind, fixed the issue quickly, and helped us figure out quotes for future house projects we wanted. I love that they are easy to get ahold of, open 24/7, really seem to genuinely care (they said if there is ANY issue they will send someone back and that the technician who did it will want to go back themselves because they want to correct the issue and know what went wrong to be the best they can), and they are able to get someone out the day of! I had to wait so long with another company on hold and HIGHLY recommend you use this company without hesitation. Thank you so much!

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Aixa ToledoAixa Toledo

I call Saturday 6/25/2022 spoke to the owner, asking bunch of questions which he was so polite and professionally answer all. Immediately they did my service schedule and they send a guy named Charles. When they arrived they check everything and explain all the options. We went with the new gas water heater installation. Wow, excellent work, and very very informative. I wish I can give you 10 stars if available. We are so HAPPY! Company you can trust for sure.👍

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Jennifer M.Jennifer M.

Called to get a quote and they were able to come out next day for a scope diagnosis in the house I just purchased. Pricing was very competitive with their... Read More

Kris AKris A

I was in need of same day service due to a very steady faucet leak. I called and spoke with a very personable and friendly dispatcher that immediately addressed my issue and started setting up my service. She was very detailed with her communications as she set the expectations for the arrival of the technician. I was kept informed throughout the day. Once Adrian arrived, he was very friendly and professional as well and knew what was needed. He provided advice when asked and was very efficient in completing the work. I am happy with the work provided and will recommend to others. I anticipate needing further assistance with the bathroom plumbing and Drain Genie will be my first call.

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Customer Lobby ReviewAmazing Company!
“Wow! I was in such a mess because my kitchen sink was backing up. Kevin C. was EARLY for our appointment and was knowledgeable and professional! He had us back working again so quickly. What a great experience. Jennifer in the office understood …” Read Full Review
Cheryl V.
12/28/2021

Customer Lobby ReviewGreat experience
“They came in fixed the leak very professional and they did a grea…” Read Full Review
Bill P.
11/13/2021

Customer Lobby ReviewGreat service!
“The response time was excellent and the problem was quickly diagnosed and the repair was done at a reas…” Read Full Review
Jerry D.
8/7/2021

Customer Lobby ReviewGreat job!
“Carlos came out within a few hours of receiving my call. He was very professional and was able to fix our plumbing problem. I will definitely use Drain Ge…” Read Full Review
Becky D.
6/12/2021

Customer Lobby ReviewGreat Service Affordable Price – Cleared Kitchen Drain
“Had deep clogged kitchen drain. They quick, professional and reasonably priced. Took COVID precautions and cleaned up everything. Clogged was clea…” Read Full Review
Thomas H.
3/4/2021

Customer Lobby Review Honest quotes and great service!
“I recommend them! When called, I was given range of quotes, depending on how problem would need to be accessed, and they were honest to it! The service was excellent! They were knowledgeable & courteous to us, from initial call, through arrival…” Read Full Review
Tammy T.
2/10/2021

Customer Lobby ReviewGreat work
“Came out the same day we called to repair a broken shower pipe. Work was well done and technicians were friendly nd explained what they were doing as they were doing i…” Read Full Review
Rick S.
2/3/2021

Customer Lobby ReviewI recommend Drain Genie.
“From the first contact with John for an estimate/ appointment scheduling to Paul coming out for service, they were professional and helpful. Paul fixe…” Read Full Review
Peggy B.
1/28/2021

Customer Lobby ReviewDrain Issue
“I can see why Drain Genie gets 5 star reviews. My house was backing up two days before Christmas Eve. I got an appt for 11:00am-12:00pm the next day before Christmas Eve. Paul arrived on time and took care of my drain issue in a very timely manner. …” Read Full Review
Stefanie H.
12/23/2020

Customer Lobby ReviewStop looking for a plumber right here!
“Online reviews prompted me to call Drain Genie, and all those five star reviews are spot on! Wow! Immediate response to my call, over the phone diagnosis and estimate, followed by a service visit in less than a day. Contact is very quick and accurate…” Read Full Review
Bill B.
12/7/2020

Customer Lobby ReviewReplaced handle on kitchen faucet
“Paul was very professional, knowledgeable, and friendly. He was quick and efficient. Great servic…” Read Full Review
Janice B.
11/30/2020

Customer Lobby ReviewEmergency sewer pipe unclogging!
“I called Drain Genie at 6:30 AM the Wednesday before Thanksgiving with an emergency. Sewage was backing up into both bathtubs in my condo. They were able to send Paul out by 10:30 AM. Paul was able to unclog the sewer pipe and the problem was solv…” Read Full Review
Nancy M.
11/30/2020

Customer Lobby ReviewExcellent Service
“A week or so again, late at night or early the next morning (over the weekend), we noticed water leaking in the kitchen. After contacting our Home Warranty Company who did nothing to help us (an epic fail), my son went online to find us a Plumber. Ba…” Read Full Review
Yvonne W.
11/20/2020

Customer Lobby ReviewPAUL DID GREAT
“Had Paul come and replace an outside hose bid…a true professional. Thanks for a job…” Read Full Review
tom m.
11/4/2020

Customer Lobby Reviewceiling water stain
“Drain Genie re-piped my property about three years ago and did a great job. I noticed a water stain on my ceiling so I called them right away. They came with-in the hour and very quickly ruled out any pipe leaks. Plumber respectfully had a mask on an…” Read Full Review
Gerald A.
9/28/2020

Customer Lobby ReviewGreat experience
“Thank you Drain Genie. Adrian did a great job opening up our drain. Very profess…” Read Full Review
Scott B.
1/9/2020